Effective Date: 1/1/2026
Last Updated: 1/1/2026
Welcome to Artosign.com (“Arto Sign Co,” “Company,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using this website, placing an order, or opting into communications, you agree to be bound by these Terms.
If you do not agree, please do not use our website or services.
1. Use of Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You may not:
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to systems or data
- Interfere with website functionality
- Use the website to transmit harmful or unlawful content
We reserve the right to suspend or terminate access if misuse occurs.
2. Products & Custom Orders
Artosign specializes in custom signage and related products.
Customer Responsibility
You are responsible for:
- Providing accurate information
- Reviewing proofs carefully before approval
- Ensuring submitted artwork does not infringe on third-party rights
Once artwork proofs are approved, production will begin. Artosign is not responsible for errors approved by the customer.
3. Pricing & Payment
All prices are listed in U.S. Dollars unless otherwise stated.
We reserve the right to:
- Modify pricing at any time
- Correct pricing errors
- Cancel orders due to pricing inaccuracies
Payment must be received before production or shipment unless otherwise agreed.
4. Shipping & Delivery
Delivery timelines are estimates only. We are not liable for:
- Carrier delays
- Weather events
- Supply chain disruptions
- Customs delays
Risk of loss transfers to the customer upon delivery to the carrier.
5. Returns & Refunds
Due to the custom nature of our products:
- Custom orders are non-refundable once production begins.
- Claims for defects must be submitted within [Insert Number] days of delivery.
- Approved refunds or replacements are at our sole discretion.
6. Intellectual Property
All content on Artosign.com, including:
- Logos
- Graphics
- Text
- Designs
- Product images
- Website code
are owned by Artosign or licensed to us and are protected by intellectual property laws.
You may not reproduce, distribute, or exploit content without written permission.
7. User-Submitted Content
If you submit artwork, logos, or designs:
- You represent that you own or have rights to use them.
- You grant us a limited license to use the materials solely for fulfilling your order.
You agree to indemnify Artosign against any claims arising from intellectual property infringement related to submitted materials.
8. Email & SMS Communications (Consent Terms)
By providing your email address and opting in, you agree to receive:
- Order confirmations
- Shipping notifications
- Customer support communications
- Promotional emails (if consented)
You may unsubscribe at any time.
SMS / Text Messaging Terms
By providing your mobile phone number and expressly opting in, you consent to receive SMS/text messages from Artosign related to:
- Order updates
- Appointment scheduling
- Project communication
- Customer service
- Promotional marketing (if separately consented)
Consent is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
To opt out, reply:
- STOP to unsubscribe
- HELP for assistance
You may also contact us at:
Email: myorder@artosign.com
Phone: (818) 500-9111
We use third-party messaging providers, including Twilio, to deliver text messages. Your mobile information will not be sold or shared for third-party marketing purposes.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which complies with California law (CCPA/CPRA).
10. Disclaimer of Warranties
All products and services are provided “as is” and “as available.”
To the fullest extent permitted by law, Artosign disclaims all warranties, including:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee uninterrupted or error-free service.
11. Limitation of Liability
To the maximum extent permitted by law, Artosign shall not be liable for:
- Indirect damages
- Incidental damages
- Special damages
- Consequential damages
- Lost profits
- Loss of data
Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim.
Some states do not allow certain limitations; in such cases, liability is limited to the fullest extent permitted by law.
12. Indemnification
You agree to defend, indemnify, and hold harmless Artosign and its affiliates from any claims, damages, or expenses arising from:
- Your misuse of the website
- Your violation of these Terms
- Intellectual property claims related to submitted content
13. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including:
- Natural disasters
- Government actions
- Labor shortages
- Supply chain disruptions
- Carrier delays
14. California Residents
If you are a California resident:
- Your privacy rights are described in our Privacy Policy.
- We do not sell personal information.
- You may exercise CCPA/CPRA rights as outlined in our Privacy Policy.
15. Dispute Resolution & Governing Law
These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.
Any disputes shall be resolved in the courts located in:
Los Angeles, California
You agree to submit to the exclusive jurisdiction of those courts.
16. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting.
Continued use of the website constitutes acceptance of revised Terms.
17. Contact Information
Arto Sign Co
5838 San Fernando Rd. Unit # C Glendale, CA 91202
Email: myorder@artosign.com
Phone: (818) 500-9111
Website: https://artosign.com